Frequently Asked Questions

Everything you need to know about your Nohow shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within Europe and 7-10 business days for international orders. You will receive a tracking number via email as soon as your package departs our warehouse.

What is your return policy?

We offer a 14-day return window from the date you receive your order. Items must be in their original condition, unworn, and with all tags attached to qualify for a full refund.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Apple Pay for a seamless checkout experience.

How do I find the right size?

Each product page features a detailed 'Size Guide' button. We recommend comparing these measurements against your favorite garments at home to ensure the perfect fit.

Can I change or cancel my order?

To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 60 minutes of placing your order by contacting our customer support team.

Do you ship internationally?

Yes, we ship to over 100 countries worldwide. Please note that international orders may be subject to local customs duties and taxes depending on your country's regulations.